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Call Center Manager 9.0.5 freeware

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... effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
Released 2013-10-23
Filesize 0 kB
Downloads 727
OS Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(17 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
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Call Center Manager - time tracking program Freeware Download Notice

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Call Center Manager freeware - The Latest User Reviews
Call Center Manager freeware - The Latest Versions History
9.0.5 Oct 23, 2013 New Release Call Center Software - New features and enhancements
8.5.2 Nov 3, 2012 New Release Call Center Software - New features and enhancements

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Call Center Manager

9.0.5 freeware download

... includes real-time and historical statistical reporting capabilities for tracking and managing agent performance, line usage, and campaign ... Dropped Calls. -Easy to understand Campaign Performance Quality tracking -Real-time summary stats for call volume, line usage, ...