Call Center Manager 9.0.5 freeware
... abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...
Author | Voicent Communications, Inc |
Released | 2013-10-23 |
Filesize | 0 kB |
Downloads | 721 |
OS | Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8 |
Installation | Install and Uninstall |
Keywords | agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, predictive dialer, FTC's Safe Harbor requirement |
Users' rating (16 rating) |
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9.0.5 | Oct 23, 2013 | New Release | Call Center Software - New features and enhancements |
8.5.2 | Nov 3, 2012 | New Release | Call Center Software - New features and enhancements |