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Call Center Manager 9.0.5 freeware

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... adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on dropped and abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
Released 2013-10-23
Filesize 0 kB
Downloads 726
OS Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(17 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
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Call Center Manager freeware - The Latest User Reviews
Call Center Manager freeware - The Latest Versions History
9.0.5 Oct 23, 2013 New Release Call Center Software - New features and enhancements
8.5.2 Nov 3, 2012 New Release Call Center Software - New features and enhancements

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Call Center Manager

9.0.5 freeware download

... the pace of outbound calls. -This ensures Agent efficiency is maximized while the FTC's strict limitations on dropped and abandoned-Call rates are honored. -Allows quick ...