Call Center CRM 9.0.5 freeware
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to automatically track all customer interactions, save and manage customer opt-outs and contact preferences, automatically display saved customer information to agents, intelligently and efficiently recognize callers and serve them accordingly, and design and manage sales and marketing campaigns.
Author | Voicent Communications, Inc |
Released | 2013-10-23 |
Filesize | 403 kB |
Downloads | 1441 |
OS | Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8 |
Installation | Install and Uninstall |
Keywords | call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d |
Users' rating (19 rating) |
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9.0.5 | Oct 23, 2013 | Major Update | Call Center CRM |
8.6.2 | Mar 10, 2013 | Major Update | Call Center CRM |