Call Center CRM 9.0.5 freeware
... software tool for managing customer interactions in call centers or sales organizations. Use it to automatically track all customer interactions, save and manage customer opt-outs and contact preferences, automatically display saved customer information to agents, intelligently and efficiently recognize callers and serve them accordingly, and design and manage sales and marketing campaigns. ...
Author | Voicent Communications, Inc |
Released | 2013-10-23 |
Filesize | 403 kB |
Downloads | 1435 |
OS | Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8 |
Installation | Install and Uninstall |
Keywords | call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d |
Users' rating (18 rating) |
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9.0.5 | Oct 23, 2013 | Major Update | Call Center CRM |
8.6.2 | Mar 10, 2013 | Major Update | Call Center CRM |