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Call Center CRM 9.0.5 freeware

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Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to automatically ... customer information to agents, intelligently and efficiently recognize callers and serve them accordingly, and design and manage sales and marketing campaigns. ...

Author Voicent Communications, Inc
Released 2013-10-23
Filesize 403 kB
Downloads 1436
OS Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8
Installation Install and Uninstall
Keywords call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d
Users' rating
(18 rating)
Call Center CRMOther Comms ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8
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Call Center CRM - call management Freeware Download Notice

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Call Center CRM freeware - The Latest User Reviews
Call Center CRM freeware - The Latest Versions History
9.0.5 Oct 23, 2013 Major Update Call Center CRM
8.6.2 Mar 10, 2013 Major Update Call Center CRM

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Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ...

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... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard. Full integration with Call-scripting. Embedded browser that can automatically convert phone numbers ...